Account and data controls
Delete your TheLevel4.app account
You can start account deletion here without reinstalling or opening the Android app.
What happens
- 01
Sign in to verify the account belongs to you.
- 02
If you have a paid subscription, cancel it with Paddle or Google Play and wait until your account changes to the free plan.
- 03
Review the deletion notice, type DELETE, and submit the request.
Data affected
Deletion permanently removes your profile, achievements, outstanding credit, learning progress, account history, saved recordings, and authentication account.
Payment and operational evidence may be anonymized. Data that we are legally required to retain will be kept for the required retention period.
Secure account check
Start deletion
Sign in with the account you want to delete. After sign-in, choose Delete account on My account to return here and complete deletion.
Sign in to continueManage your subscription with its billing provider, then return after your entitlement changes to the free plan.
Refresh your account and try again. If the problem continues, contact support.
Subscription management
Paddle: sign in above and use Manage subscription to open your secure customer portal.
Google Play: open Google Play subscriptions for TheLevel4.app.
Deleting your TheLevel4.app account does not cancel a subscription. Subscription cancellation must be completed with the billing provider first.